Weekly Blogs

Stay updated with practical tips, strategies and insights for building word-class support teams. From tools and workflows to leadership and metrics – we cover it all every week.

Advantage & Disadvantage of Customer Touchpoints

There are various channels which company can choose like Phone, Onsite support, Live Chat, Email. Now all this channel has its own Advantages & Disadvantages. Let’s understand them individually...

Top 7 Ways to manage Customer Support & Services Effectively

In my earlier Blogs, I wrote about how Powerful a Customer Support Center is and shared the various Career option available in Customer Support Department. Now in this blog, I would share various...

Top 7 Ways to manage Customer Support & Services Effectively

In my earlier Blogs, I wrote about how Powerful a Customer Support Center is and shared the various Career option available in Customer Support Department. Now in this blog, I would share various...

A Career in Customer Support Department

In my first blog, I wrote about the Power and Value of Customer Support Center and demonstrated how powerful the Customer Support Department is. Now in this article, I would discuss about the various...

A Career in Customer Support Department

In my first blog, I wrote about the Power and Value of Customer Support Center and demonstrated how powerful the Customer Support Department is. Now in this article, I would discuss about the various...

Power & Value of Customer Support Center

Welcome to everyone this is my first blog, so I am excited! Thanks for visiting this Blog. As an individual first we should understand what does a Customer Support Center do? Customer Support...

Power & Value of Customer Support Center

Welcome to everyone this is my first blog, so I am excited! Thanks for visiting this Blog. As an individual first we should understand what does a Customer Support Center do? Customer Support...
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